Contact
Questions about an order, a design, or whether something will arrive in time? Write to us — a real person reads every message.
Email us
You can also use the contact form on this page. We usually reply within one business day, Monday to Friday. Messages that arrive over the weekend are answered on Monday.
Call us
We usually reply to email within one business day, Monday to Friday.
Our details
Marlowood LLC
A Wyoming limited liability company, United States
Registered agent address (Wyoming)
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801, United States
Returns
Returns are received by our fulfilment partner on our behalf at 2575 Eldridge Rd, Sugar Land, TX 77478, United States. Please email us before sending anything back, so we can confirm the right address for your item — returns that arrive without an approved request cannot be accepted.
More about who we are on our About us page.
What to include
If your message is about an order, send your order number, and a photo if something arrived damaged or the wrong design turned up. That one step usually saves a day of back and forth.
You may find the answer faster here
Our FAQ covers materials, sizes, care and gift boxes. Our Shipping & Returns page covers delivery times and how returns work.
Where we ship
Within the United States only.